no download timeout for update-center.json

[long76]

Jenkins and plugins versions report

Environment

Jenkins: 2.555.3
OS: Linux - 6.12.90+deb13.1-amd64
Java: 25.0.3 - Eclipse Adoptium (OpenJDK 64-Bit Server VM)
---
allure-jenkins-plugin:2.35.2
ansible:635.v34b_48e979c86
ansicolor:536.v13fa_b_860c267
antisamy-markup-formatter:173.v680e3a_b_69ff3
apache-httpcomponents-client-4-api:4.5.14-269.vfa_2321039a_83
apache-httpcomponents-client-5-api:5.6.1-195.v65ffe15189a_d
artifact-manager-s3:973.v6a_51253e896b_
asm-api:9.10.1-216.va_9256d3b_844b_
authentication-tokens:1.144.v5ff4a_5ec5c33
aws-credentials:262.v0efb_28f71f94
aws-global-configuration:159.v882a_ecd03fe6
aws-java-sdk-api-gateway:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-cloudformation:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-cloudfront:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-codedeploy:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-ec2:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-ecr:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-elasticbeanstalk:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-elasticloadbalancingv2:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-iam:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-lambda:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-minimal:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-organizations:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-sns:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-sqs:1.12.780-480.v4a_0819121a_9e
aws-java-sdk2-core:2.42.33-70.vd69c0763fa_60
aws-java-sdk2-ec2:2.42.33-70.vd69c0763fa_60
aws-java-sdk2-s3:2.42.33-70.vd69c0763fa_60
bootstrap5-api:5.3.8-1048.va_c299057e35c
bouncycastle-api:2.30.1.84-291.v9f17b_21896e2
branch-api:2.1280.v0d4e5b_b_460ef
build-timeout:1.40
caffeine-api:3.2.3-194.v31a_b_f7a_b_5a_81
checks-api:415.vf022234a_931d
chocolate-theme:10.vb_1b_05a_02e2b_d
clone-workspace-scm:121.vf1f73b_d671ef
cloud-stats:423.v63f017a_f582c
cloudbees-folder:6.1100.ve9eed61d16c4
command-launcher:134.v025a_5fcf9dea_
commons-compress-api:1.28.0-82.v4df6c060eb_66
commons-lang3-api:3.20.0-109.ve43756e2d2b_4
commons-text-api:1.15.0-218.va_61573470393
config-file-provider:1013.v73c323e52b_1f
configuration-as-code:2082.vdb_db_4622e9fa_
copyartifact:795.ve8e151429b_27
coverage:3.3256.va_c056a_db_61b_3
credentials:1502.v5c95e620ddfe
credentials-binding:725.ve52b_2328a_fde
dark-theme:652.vea_da_dfea_e769
data-tables-api:2.3.8-1570.v1cb_1cd2a_0fb_c
dependency-check-jenkins-plugin:5.6.3
disable-job-button:1.3.vf55949267366
display-upstream-changes:0.3.2
display-url-api:2.217.va_6b_de84cc74b_
docker-commons:472.vee120e23d3a_c
docker-java-api:3.7.1-136.v5d70f77a_c3d6
docker-plugin:1316.v75635a_002b_0a_
docker-workflow:634.vedc7242b_eda_7
durable-task:671.v340ff7959010
echarts-api:6.0.0-1287.vfd24c22a_3d00
eddsa-api:0.3.0.1-29.v67e9a_1c969b_b_
email-ext:2038.v7b_8817a_499d9
emailext-template:249.v81d6ea_f33f2e
envinject:2.941.v351a_20c0a_3ca_
envinject-api:1.241.vdd714803b_403
favorite:2.263.v941d21defef7
font-awesome-api:7.2.0-990.vf220b_2a_496f9
forensics-api:4.1891.v5e60f3377506
gatling:1.3.0
generic-webhook-trigger:2.4.2
git:5.10.1
git-client:6.6.0
github-api:1.330-492.v3941a_032db_2a_
gitlab-api:6.3.0-126.vd066b_d896159
gitlab-branch-source:740.v04f287f9194d
gitlab-plugin:1.9.13
groovy:537.v741a_5a_f1b_581
gson-api:2.14.0-201.v8eefe5515533
h2-api:11.1.4.199-36.vb_ee07e965744
handy-uri-templates-2-api:2.1.8-38.vcea_5d521d5f3
htmlpublisher:427.1
instance-identity:203.v15e81a_1b_7a_38
ionicons-api:94.vcc3065403257
jackson-annotations2-api:2.22-19.v10a_a_582ea_26e
jackson2-api:2.21.2-436.v29efdb_7418ff
jackson3-api:3.2.0-83.vfb_04cee1ea_0f
jakarta-activation-api:2.1.4-1
jakarta-mail-api:2.1.5-1
jakarta-xml-bind-api:4.0.9-19.v2b_a_5b_44d9a_1c
javadoc:354.vee1a_660b_4990
javax-activation-api:1.2.0-8
javax-mail-api:1.6.2-11
jaxb:2.3.9-143.v5979df3304e6
jdk-tool:83.v417146707a_3d
jersey2-api:2.48-180.ve47b_264f849b_
jersey3-api:3.1.11-4.v77818819c2e1
joda-time-api:2.14.2-193.v422b_efce56e0
jquery3-api:3.7.1-687.v68d468e40b_30
jsch:0.2.16-95.v3eecb_55fa_b_78
json-api:20260522-217.v0b_18b_8cd4672
json-path-api:3.0.0-218.vcd4dd1355de2
jsoup:1.22.2-95.vc5d00f1eb_42d
junit:1413.v736fa_5b_61d80
kubernetes-cli:1.375.v8001982544ba
kubernetes-client-api:7.3.1-256.v788a_0b_787114
kubernetes-credentials:207.v492f58828b_ed
ldap:807.809.vd3a_4e5e4ec98
lockable-resources:1524.v2c727b_b_e56ef
mailer:534.v1b_36f5864073
markdown-formatter:338.v5fe99848b_193
mask-passwords:220.v95819055b_265
matrix-auth:3.2.10
matrix-project:870.v9db_fcfc2f45b_
metrics:4.2.37-494.v06f9a_939d33a_
mina-sshd-api-common:2.17.1-187.v0341274c2905
mina-sshd-api-core:2.17.1-187.v0341274c2905
monitoring:2.8.0
multibranch-scan-webhook-trigger:1.0.11
okhttp-api:5.3.2-200.vedb_720a_cf1f8
oss-symbols-api:461.v209fb_a_3e73da_
parameterized-scheduler:379.v95c73f233a_df
parameterized-trigger:893.va_383a_9b_a_4c11
pipeline-aws:1.45
pipeline-build-step:584.vdb_a_2cc3a_d07a_
pipeline-graph-analysis:254.v0f63a_a_447dca_
pipeline-graph-view:932.v7cea_0a_80605f
pipeline-groovy-lib:798.v5cc688825312
pipeline-input-step:551.vdff487c5998c
pipeline-maven:1735.v63b_5b_1b_d25d9
pipeline-maven-api:1735.v63b_5b_1b_d25d9
pipeline-milestone-step:152.v6e22b_8cfc66c
pipeline-model-api:2.2291.v2934911987b_6
pipeline-model-definition:2.2291.v2934911987b_6
pipeline-model-extensions:2.2291.v2934911987b_6
pipeline-rest-api:2.41
pipeline-stage-step:345.va_96187909426
pipeline-stage-tags-metadata:2.2291.v2934911987b_6
pipeline-stage-view:2.41
pipeline-utility-steps:3.810.va_7672d206740
plain-credentials:199.v9f8e1f741799
plugin-util-api:7.1341.v039f146993d9
prism-api:1.30.0-741.v034eb_0b_0a_a_fa_
remote-file:1.24
resource-disposer:0.25
scm-api:728.vc30dcf7a_0df5
script-security:1402.v94c9ce464861
snakeyaml-api:2.5-149.v72471e9c6371
snakeyaml-engine-api:3.0.1-5.vd98ea_ff3b_92e
solarized-theme:31.v46d438294692
sonar:2.18.2
ssh-credentials:372.va_250881b_08cd
ssh-slaves:3.1097.v868116049892
ssh-steps:2.0.92.vb_a_0583935f9b_
sshd:3.384.vc89b_5e138cf9
structs:362.va_b_695ef4fdf9
theme-manager:346.v06cca_64c6a_37
thinBackup:2.1.4
timestamper:1.30
token-macro:477.vd4f0dc3cb_cf1
trilead-api:2.284.v1974ea_324382
uno-choice:2.8.9
variant:70.va_d9f17f859e0
view-job-filters:406.va_0ec67147ee2
woodstox-core-api:7.2.1-6.v3718a_a_11f5c4
workflow-aggregator:608.v67378e9d3db_1
workflow-api:1413.v2ff1a_5e720fa_
workflow-basic-steps:1098.v808b_fd7f8cf4
workflow-cps:4331.v9d06ed4658ff
workflow-durable-task-step:1479.v56e587f413a_7
workflow-job:1571.1580.v18e46842c125
workflow-multibranch:821.vc3b_4ea_780798
workflow-scm-step:466.va_d69e602552b_
workflow-step-api:724.v538c2362b_dfb_
workflow-support:1015.v785e5a_b_b_8b_22
ws-cleanup:0.49
zulip:2.1.1

What Operating System are you using (both controller, and any agents involved in the problem)?

Debian 13

Reproduction steps

1. open <jenkins>/manage/pluginManager/
2. press button Check update (before click you may need setup proxy to Russia)

Expected Results

get update info after 1-5 minutes maximum

Actual Results

forever load page

Anything else?

jenkins-infra/helpdesk#5077

how it's sees from wget

wget https://updates.jenkins.io/update-center.json?version=2.555.3
--2026-06-15 16:05:15--  https://updates.jenkins.io/update-center.json?version=2.555.3
Распознаётся updates.jenkins.io (updates.jenkins.io)… 128.24.70.119, 2603:1030:408:3::2bd
Подключение к updates.jenkins.io (updates.jenkins.io)|128.24.70.119|:443... соединение установлено.
HTTP-запрос отправлен. Ожидание ответа… 302 Found
Адрес: https://updates.jenkins.io/dynamic-stable-2.555.3/update-center.json [переход]
--2026-06-15 16:05:16--  https://updates.jenkins.io/dynamic-stable-2.555.3/update-center.json
Повторное использование соединения с updates.jenkins.io:443.
HTTP-запрос отправлен. Ожидание ответа… 307 Temporary Redirect
Адрес: https://mirrors.updates.jenkins.io/dynamic-stable-2.555.3/update-center.json [переход]
--2026-06-15 16:05:16--  https://mirrors.updates.jenkins.io/dynamic-stable-2.555.3/update-center.json
Распознаётся mirrors.updates.jenkins.io (mirrors.updates.jenkins.io)… 128.24.70.119, 2603:1030:408:3::2bd
Подключение к mirrors.updates.jenkins.io (mirrors.updates.jenkins.io)|128.24.70.119|:443... соединение установлено.
HTTP-запрос отправлен. Ожидание ответа… 302 Found
Адрес: https://westeurope.cloudflare.jenkins.io/dynamic-stable-2.555.3/update-center.json [переход]
--2026-06-15 16:05:17--  https://westeurope.cloudflare.jenkins.io/dynamic-stable-2.555.3/update-center.json
Распознаётся westeurope.cloudflare.jenkins.io (westeurope.cloudflare.jenkins.io)… 104.18.26.209, 104.18.27.209, 2a06:98c1:3123:8000::, ...
Подключение к westeurope.cloudflare.jenkins.io (westeurope.cloudflare.jenkins.io)|104.18.26.209|:443... соединение установлено.
HTTP-запрос отправлен. Ожидание ответа… 200 OK
Длина: 3361078 (3,2M) [application/json]
Сохранение в: «update-center.json?version=2.555.3.1»

update-center.json?version=2.555.3.1                         0%[>                                                                                                                                        ]  25,38K  --.-KB/s    ост 22h 14m

connect established, download start and stop after several kilobytes. Please add download timeout for update-center.json reasonable for several megabytes.

Are you interested in contributing a fix?

50/50

[paulc0te]

I have the same problem with different version OS and Jenkins

jenkins-plugin-cli --plugin-download-directory /var/jenkins_home/plugins --list
Unable to retrieve JSON from https://updates.jenkins.io/update-center.json?version=2.555.2: status code: 503, reason phrase: Service Temporarily Unavailable
Tried downloading update-center-2.555.2 from https://mirrors.updates.jenkins.io/dynamic-stable-2.555.2/update-center.json (attempt 1 of 3)
Unable to retrieve JSON from https://updates.jenkins.io/update-center.json?version=2.555.2: status code: 503, reason phrase: Service Temporarily Unavailable
Tried downloading update-center-2.555.2 from https://mirrors.updates.jenkins.io/dynamic-stable-2.555.2/update-center.json (attempt 2 of 3)
Tried downloading update-center-2.555.2 from https://mirrors.updates.jenkins.io/dynamic-stable-2.555.2/update-center.json (attempt 3 of 3)

[lemeurherve]

I have the same problem with different version OS and Jenkins

jenkins-plugin-cli --plugin-download-directory /var/jenkins_home/plugins --list
Unable to retrieve JSON from https://updates.jenkins.io/update-center.json?version=2.555.2: status code: 503, reason phrase: Service Temporarily Unavailable
Tried downloading update-center-2.555.2 from https://mirrors.updates.jenkins.io/dynamic-stable-2.555.2/update-center.json (attempt 1 of 3)
Unable to retrieve JSON from https://updates.jenkins.io/update-center.json?version=2.555.2: status code: 503, reason phrase: Service Temporarily Unavailable
Tried downloading update-center-2.555.2 from https://mirrors.updates.jenkins.io/dynamic-stable-2.555.2/update-center.json (attempt 2 of 3)
Tried downloading update-center-2.555.2 from https://mirrors.updates.jenkins.io/dynamic-stable-2.555.2/update-center.json (attempt 3 of 3)

@paulc0te we currently have an outage (cf jenkins-infra/helpdesk#5182), your error might be unreleated. Would you mind rechecking when it will be resolved?